How long does it take to get approved?
Most vehicle owners respond within 24 hours. You'll receive an email and SMS notification when they respond.
What if the owner doesn't respond?
If you don't hear back within 24 hours, you can cancel the request and try another vehicle. Contact our support team if you need assistance.
Can I cancel my booking?
Yes, cancellation policies vary by owner. Most offer free cancellation up to 48 hours before pickup. Check the vehicle's policy before booking.
What payment methods are accepted?
Payment methods vary by owner. Options include bank transfer, mobile money (MiCash), or cash upon pickup. Some owners accept credit cards.
Is insurance included?
Basic third-party insurance is included with all bookings. Additional coverage options may be available from the owner.
What if the vehicle has issues?
Contact the owner immediately. If they're unavailable, call our 24/7 emergency support at +675 7611 8064 for assistance.