Privacy Policy

Your privacy matters to us. Learn how Easy Wheels PNG collects, uses, and protects your personal information.

Last Updated: March 31, 2026
Table of Contents
1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Information Sharing
5. Data Security
6. Your Rights
7. Cookies
8. Children's Privacy
9. Changes to This Policy
10. Contact Us
1 Introduction

Welcome to Easy Wheels PNG ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer vehicle rental platform.

By using Easy Wheels PNG, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Important: Easy Wheels PNG complies with Papua New Guinea's data protection laws. We are committed to transparency about how we handle your personal information.

2 Information We Collect
2.1 Personal Information You Provide

When you register for an account, list a vehicle, or make a booking, we may collect the following personal information:

  • Full Name - For identification and communication
  • Email Address - For account management and notifications
  • Phone Number - For booking confirmations and emergencies
  • Physical Address - For vehicle pickup locations and billing
  • Driver's License Information - For verification purposes (vehicle owners)
  • Government ID - For identity verification
  • Payment Information - For subscription fees and security deposits
  • Vehicle Details - Make, model, year, registration, photos (for owners)
2.2 Information Automatically Collected

When you use our platform, we automatically collect certain information:

  • Device Information - IP address, browser type, operating system
  • Usage Data - Pages visited, time spent, search queries
  • Location Data - Approximate location based on IP address
  • Cookies - Small files stored on your device to enhance user experience
2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Payment Processors - Payment confirmation and transaction details
  • Verification Services - Identity and license verification results
  • Social Media - If you connect your social media account
Data Category Examples Legal Basis
Identity Data Name, ID number, driver's license Contract performance, legal obligation
Contact Data Email, phone number, address Contract performance, legitimate interests
Transaction Data Booking history, payment details Contract performance, legal obligation
Technical Data IP address, browser type, device info Legitimate interests
3 How We Use Your Information

We use your personal information for the following purposes:

  • Account Management - Create and manage your user account
  • Booking Processing - Facilitate vehicle rentals between users
  • Verification - Verify driver's licenses and identities for safety
  • Payment Processing - Handle subscription fees and security deposits
  • Communication - Send booking confirmations, updates, and support messages
  • Customer Support - Respond to your inquiries and resolve issues
  • Platform Improvement - Analyze usage to enhance our services
  • Legal Compliance - Fulfill legal obligations and prevent fraud
  • Marketing - Send promotional offers (with your consent)

Note: We will never sell your personal information to third parties. Your data is used only to provide and improve our services.

4 Information Sharing
4.1 When We Share Information

We may share your information in the following circumstances:

  • Between Users - Renters and vehicle owners share necessary contact and booking information to complete transactions
  • Service Providers - Third parties who assist with payment processing, verification, and technical support
  • Legal Requirements - When required by law, court order, or government regulation
  • Business Transfers - In connection with a merger, acquisition, or sale of assets
  • With Your Consent - When you give us explicit permission to share your information
4.2 Information You Choose to Share

Some information on our platform is public by design:

  • Vehicle Listings - Vehicle details, photos, pricing, and location are visible to all users
  • Reviews and Ratings - Your reviews and ratings are public and associated with your username
  • Profile Information - Your name and profile photo (if provided) may be visible to other users
5 Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption - All data transmitted between your browser and our servers is encrypted using SSL/TLS technology
  • Access Controls - Limited access to personal information based on role-based permissions
  • Secure Storage - Data is stored on secure servers with firewall protection
  • Regular Audits - We conduct regular security assessments and vulnerability testing
  • Employee Training - Staff receive regular training on data protection and privacy practices

Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Please take steps to protect your account by using a strong password and logging out after each session.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access - Request a copy of the personal information we hold about you
  • Correction - Request correction of inaccurate or incomplete information
  • Deletion - Request deletion of your personal information (subject to legal obligations)
  • Restriction - Request restriction of processing of your information
  • Portability - Request transfer of your data to another service provider
  • Objection - Object to processing based on legitimate interests
  • Withdraw Consent - Withdraw consent at any time for processing based on consent
How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: m.isikiel555@gmail.com
  • Phone: +675 7611 8064

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

7 Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us:

  • Essential Cookies - Required for basic platform functionality (login, bookings)
  • Preference Cookies - Remember your settings and preferences
  • Analytics Cookies - Help us understand how users interact with our platform
  • Marketing Cookies - Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8 Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users must be at least 18 years old to register an account and use our services. By using Easy Wheels PNG, you represent that you are at least 18 years of age.

9 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a notice on our platform when you log in

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

m.isikiel555@gmail.com

Phone

+675 7611 8064

Address

Section 32, Lot 5, Waigani Drive
Port Moresby, National Capital District
Papua New Guinea

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

For data protection inquiries, please email us with the subject line "Privacy Inquiry" for prompt handling.

Version History
Version 2.0 March 31, 2026 Updated contact information and branding to Easy Wheels PNG
Version 1.0 January 1, 2025 Initial release